BORNEO TRAVEL INFORMATION

- FAQs -

Welcome to Come2Borneo’s Frequently Asked Questions (FAQs) page. We’re here to provide you with essential information for your upcoming journey to Kalimantan, the Indonesian part of Borneo. If you have additional questions or need assistance, please feel free to reach out to us at info@come2borneo.com

What can i book with www.come2borneo.com?

Come2Borneo offers a wide range of travel experiences in Kalimantan, tailored to your preferences. Our offerings include fully organized trips that can cater to adventurers, families, honeymooners, and those seeking a more relaxing vacation. Explore the rainforests, immerse yourself in unique cultures, discover exotic wildlife, or simply enjoy the stunning natural beauty of Kalimantan. We have the perfect adventure waiting for you.

What are the requirements to travel to Indonesia?

  • Travel insurance is highly recommended to cover potential medical expenses, trip disruptions, and unforeseen events.
  • Ensure your passport is valid for more than 6 months beyond your planned entry date.
  • Depending on your nationality, you may need either an off-shore Visa or Visa on Arrival (VoA). Check with the Indonesian Embassy or Consulate in your home country.
  • Have proof of your international return flight ticket.
  • Complete the online customs declaration form through the Electronic Custom Declaration (ECD) before arrival.
  • Consult with Come2Borneo for an amazing trip! That’s all!!

Do I need a visa?

Travelers to Kalimantan, Indonesia, may need a tourist visa, which can be obtained by registering on the official immigration website. After completing the required form and paying the visa fee, you will receive an electronic visa (e-VOA) valid for a 30-day stay in Indonesia for tourism purposes. It can be extended for an additional 30 days once you are in the country.

Is travel insurance recommended?

Travel insurance is strongly recommended for your trip to Kalimantan. It provides essential coverage for medical emergencies, hospital expenses, lost or stolen belongings, and unexpected disruptions to your travel plans. Having comprehensive insurance ensures peace of mind during your journey.

Do I need any immunization or malaria medication?

For a safe and healthy trip to Kalimantan, consider the following medical precautions:

    • It is recommended to get vaccinated for hepatitis A and B and typhoid before traveling to some areas in Kalimantan.
    • Ensure you have an adequate supply of any necessary prescription medications and carry a basic first aid kit.
    • Be aware that malaria is a concern in certain areas of Indonesia, including parts of Kalimantan. Taking prophylactic medication is advisable.
    • Bring a reliable mosquito repellent with DEET and apply it generously, especially during outdoor activities.

International Flights and Luggage

When traveling to Kalimantan, double-check the luggage tags on your checked baggage to ensure they are correct. Each Indonesian airport has specific luggage tag codes, so ensure that the code matches your arrival city. Most international airlines provide a luggage allowance of 25-30 kilograms and allow 10 kilograms of hand-carry luggage. Domestic airlines typically allow 10-20 kilograms of checked baggage and 5-10 kilograms of hand-carry, depending on the airline and aircraft type. Any excess baggage will be weighed and must be paid for at the airport counter.

Customs Declaration

Upon arrival in Indonesia, you will need to collect your checked luggage and pass through customs. Some airports may require all luggage to pass through X-ray machines. It is recommended to fill out the customs declaration form online in advance to expedite the process. Once you have completed the form, you will receive a QR code, which you should scan at the airport’s customs department. Please note that the Electronic Custom Declaration (ECD) form should be filled out within 3 days (72 hours) before your international flight’s departure to Indonesia.

Missing Luggage

In the rare event that your luggage does not arrive with you in Indonesia, please proceed to the Lost & Found office at the airport to report and reclaim your luggage. Ensure you inform them of your next destination and provide our contact information so we can assist with the follow-up process. Request a reclaim number, the name and phone number of the responsible person, and the Lost and Found Office’s contact information. Take photos of all this information and send it to us via email or WhatsApp.

Kalimantan Airports

Kalimantan has several airports, including major ones in cities like Pontianak, Palangkaraya, and Banjarmasin. Domestic flights connect various parts of Kalimantan to other regions of Indonesia.

  • Pangkalan Bun (PKN)
  • Palangkaraya (PKY)
  • Berau (BEJ)
  • Balikpapan (BPN)
  • Bajarmasin (BDJ)
  • Pontianak (PNK)
  • Ketapang (KTG)

Airport Transfer

If you have booked tours through Come2Borneo, our representatives will be waiting for you at the airport’s exit gate. They will be holding a sign with your name for easy identification. If you are unable to locate our representative, please continue searching for a short while, as airport conditions can be hectic, especially during peak hours. If you still cannot find them, contact us through our 24-hour emergency number, which you can find in the voucher sent to you after complete payment.

Where to stay in Kalimantan (Borneo)?

Kalimantan offers a diverse range of accommodations to suit various budgets and preferences. You can find options ranging from budget-friendly homestays to luxurious resorts. Popular areas for accommodation include major towns like Pontianak, Palangkaraya, and Banjarmasin. It is advisable to book your accommodations in advance, especially during peak travel seasons.

Where is Kalimantan located?

Kalimantan is the Indonesian part of the island of Borneo, situated in Southeast Asia.

What is the best time to visit Kalimantan (Borneo)?

The ideal time to explore Kalimantan is during the dry season, which typically runs from May to September. During this period, the weather is more predictable, making travel more comfortable and allowing access to remote areas. The rainy season, from October to April, can make some regions difficult to reach and may result in occasional travel disruptions.

How do I get to Kalimantan (Borneo)?

Kalimantan can be reached by air from major Indonesian cities or neighboring countries. There are domestic flights available to various airports in Kalimantan. Alternatively, you can explore the option of taking a ferry, although this may involve longer travel times.

What are some must-see attractions in Kalimantan (Borneo)?

Kalimantan is renowned for its pristine rainforests, diverse wildlife, and rich indigenous cultures. Some of the must-see attractions and activities include:

  • Visits to national parks for wildlife encounters, such as orangutans in Tanjung Puting National Park.
  • Exploring Dayak villages to learn about indigenous cultures.
  • River cruises to witness the unique flora and fauna along Kalimantan’s waterways.
  • Adventure activities like trekking, jungle camping, and river rafting.
  • Observing traditional ceremonies and festivals.

What is the currency used in Kalimantan (Borneo)?

The currency used in Kalimantan is the Indonesian Rupiah (IDR). While ATMs are available in larger towns and cities, it’s advisable to carry enough cash, especially if you plan to visit more remote areas where access to banking facilities may be limited.

Money Changer

Money changers can be found in major cities and tourist areas like Pontianak, Palangkaraya, and Banjarmasin. Ensure that the bills you exchange are new and without flaws. Larger denominations (50 or 100) tend to receive better exchange rates. Avoid changing money at small shops, as they may offer unfavorable rates or engage in scams.

Climate in Kalimantan (Borneo)?

Kalimantan experiences a tropical climate with average temperatures ranging from 25 to 30 degrees Celsius, accompanied by humidity. The island has two distinct seasons: a dry season and a wet season. The dry season typically runs from April to October, making it the best time for travel due to fewer rain disruptions.

What is the food like in Kalimantan (Borneo)?

Kalimantan offers a diverse range of Indonesian cuisine, featuring spicy and flavorful dishes prepared with fresh seafood and locally-sourced ingredients. Some popular dishes include ikan bakar (grilled fish), nasi goreng (fried rice), and sate (grilled meat skewers). Local Warungs (small roadside restaurants) often serve Nasi/Mie goreng (fried rice/noodles) with spices and vegetables. While Westerners may find Indonesian food to be sweet or spicy, upscale restaurants offer a variety of culinary delights.

What is the language spoken in Kalimantan (Borneo)?

The official language of Kalimantan is Indonesian. However, many locals also speak regional languages, and English is not widely spoken. To enhance your travel experience, consider learning basic phrases in Indonesian or carrying a phrasebook.

Is Indonesia safe to travel around alone? And what about woman?

Indonesia in general is a safe country, violent crime is a rare occurrence. Smaller crimes do happen a lot, but this will mainly happen in the more touristic spots where there is more money to be spent. But this happens all around the world in big cities. So keep your belongings on a safe spot, especially in crowds. When you just keep your eyes and ears open and pay attention around you, it is likely nothing will happen. Often women travel around in Indonesia, they encounter few problems. Westerners do receive more attention, this can come in sincere compliments from waiters, tour guides etc to the less desirable car-honking or shouting. Good ways to avoid this is to dress conservatively or travel around with a male companion.

Conditions and problems caused by force Force Majeure

There are more than 70 active volcanoes in Indonesia. Some explosion like what happened in Sangian, Raung or Rinjani, have caused many airports closed temporarily.

If there is any problem caused by Force Majeure that could delay or cancel the trip, we will do our best to assist our guests. We will give options that guests can choose: refund (whenever possible), alternative ways to reach the destination, alternatives of activities or tours, etc, etc. We will do our best to help and assist the guests to keep the trip enjoyable and minimize the extra costs needed. Guests, however, have to understand that the changes made is beyond our control and there might be an extra cost for this that should not be bear by us.

We cannot predict nor know beforehand if something is going to happened. Guests are recommended to purchase travel insurance on their own.

You may check further details the Terms & Conditions on our website.

We hope this comprehensive set of FAQs enhances your understanding of what to expect during your journey to Kalimantan with Come2Borneo. If you have further questions or need assistance, please don’t hesitate to contact us. Safe travels!

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